Policies

Payment policy

  • We require a deposit of 30% (thirty) of the total amount of the reservation with a minimum amount of 1 (one) night’s rent.

  • This deposit must be transferred within 7 (seven) days after you have received our confirmation for your booking

  • demand.

  • The remainder of the payment, if any, must be credited to our account no later than 1 (one) month before the start

  • of the rental period.

  • If we have not received the remaining payment at the latest one month before the start of the rental period, we are

  • forced to regard this as a cancellation and to offer the room again for rent.

  • Your payment means the acceptance of our Payment policy, Cancellation policy and House rules (below).

 

Cancellation

In case of cancellation the following applies:

  • In case of cancellation more than 2 (two) months before the start the amount already received (down payment) will be refunded by us with a deduction of € 35, – cancellation costs.

  • Cancellation from 2 (two) months to 1 (one) month before the start of the booking: there will be no refund of the deposit.

  • Cancellation within one month before the start: the full amount already payed is in principle not refundable. However, if we are able to re-rent out the cancelled period in full, you will still receive your payments with deduction of €50,- (fifty) administration costs.

  • No refunds will be granted for non-used days, meals, etc. (e.g. for packages / offers).

We therefore strongly advise you a cancellation insurance in order to secure your payment in the event of unforeseen circumstances.